RETURNS POLICY TERMS AND CONDITIONS
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we cannot offer you a refund.
We do not pay for the return postage charges and cannot be held responsible for items that do not reach us.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with tags attached.
Several types of goods are exempt from being returned they are Hair Accessories, Socks, Tights and Swimwear.
Please note sale items are non-returnable.
To complete your return, we require confirmation of proof of purchase. Please contact us.
You will receive your refund, credit or exchange order within 5 working days of us receiving the inspected goods. Your refund will exclude the original shipping costs.
UK postage charges - flatrate of £3.50 for unlimited items.
Free Delivery over £35- discount will be added at checkout
All items are sent via tracked courier and take approx 2-3 working days.
We try to dispatch all items within 48 hours of purchase.
Orders that contain Pre-order items will be shipped together once all items are available. Should you require the other items sooner, please do seperate orders.
If you would like a UK EXPRESS NEXT DAY DELIVERY please contact us. Additional charges apply.
EUROPE- £10 tracked courier 8-10 working days for delivery.
AUSTRALIA- £14 tracked courier 8-13 working days for delivery.